Privacy Policy

Shadows of the Dungeon demo · Last updated: 6 October 2026

The Shadows of the Dungeon demo can send us a small amount of anonymous gameplay data. It only does this if you say yes when the game asks you on first launch. This page explains what we collect, why, and how to turn it off.

Who we are

ZART Games, the team behind Shadows of the Dungeon, is responsible for this data. You can reach us at [email protected].

Steam handles your purchase, account and downloads under its own privacy policy. This page only covers the telemetry built into our demo.

What we collect

If you opt in, the game creates a random install ID. It's generated on your computer, isn't derived from your hardware or your Steam account, and changes if you reinstall or play on another PC. Along with that ID and the game version, the demo sends these events:

• the game reached the main menu;
• you created a party (whether you built it yourself or used Quick Party, and which gameplay preset you picked);
• your first fight started;
• you finished the first level;
• you finished the demo (and whether you were using grid or free movement at the time);
• error and crash reports.

Before an error report leaves your computer, the game removes file paths, so your Windows username isn't included, and strips any text in quotes, such as character names. Error reports aren't linked to your install ID.

A crash on one graphics card can look nothing like the same crash on another, so error reports also include some technical context: your operating system and its version, your graphics card model and type, the graphics driver and renderer the game is using, the game's graphics settings, screen resolution, total RAM, which part of the game you were in and how long it had been running. None of this tells us who you are.

Each time you start the game, it also picks a random session ID, so we can tell which errors happened during the same session. It isn't linked to your install ID and changes on every launch. It only stays on your computer if the game closes unexpectedly, so that a report about that can be sent the next time you start the game. After that it's deleted.

We don't collect your name, email, Steam ID, save files or anything you type into the game.

IP addresses

Like any internet request, the data reaches our server from your IP address. We don't store it or write it to logs. It's only used for a moment, in memory, to block anyone flooding the server with requests.

Why we collect it

To see where players stop playing the demo and which crashes need fixing first, so we can make the game better. We only look at totals, never at individual players.

The legal basis is your consent (Article 6(1)(a) GDPR). Saying no has no effect on the game.

Where it's stored

The data is received and stored on Cloudflare (Cloudflare Workers and D1), which acts as our infrastructure provider. We don't sell or share it with anyone else.

How long we keep it

Until the demo period ends. After that we delete the entire database. The full game won't use this telemetry.

Changing your mind

You can turn telemetry on or off anytime in Options > General > Anonymous telemetry. Turning it off stops all sending right away and deletes the install ID from your computer, along with any session data waiting to be sent.

Since the data is anonymous, we can only find your records if you give us your install ID. You'll find it in the game's user data folder, in Config/telemetry_id.txt. Send it to [email protected] before you turn telemetry off, and we'll delete everything tied to it.

Your rights

Under the GDPR you can ask us to access or delete your data, and you can withdraw consent at any time. You can also lodge a complaint with your data protection authority. In Italy, that's the Garante per la protezione dei dati personali.